Who We Are
PDMI: The Professionals You Can Trust
Pharmacy Data Management, Inc. (PDMI), founded in Poland, Ohio, in 1984, provides technology and other specialized industry solutions for managing health through prescription drug programs for hospice organizations, patient assistance programs, 340B and drug manufacturer assistance programs, national and regional health plans, and Pharmacy Benefit Managers (PBMs), as well as various healthcare-related industries.
We have a long-standing reputation for offering responsive, compassionate, and consistent customer service since 1984. Beyond that, our IT solutions and expertise in areas such as providing data management and technical support and offering 340B program administration is what sets us apart from others in the industry.
What else make us different?
Excellent Customer Service. For us, top-quality service is the heart of our business. Our professionals are empowered to be proactive and hands-on with client care to ensure timely, detail-oriented, and intuitive service.
Independence. PDMI is a privately held company. We work for our clients and their patients – not shareholders.
No Conflicts of Interest. We're invested in our client partnerships, not those with drug manufacturers, wholesalers, pharmacies, or any other third-party entities.
Data Ownership. “It's your data – you own it.” That’s a contractual obligation we honor for all of our clients. Access to data is a client right … and must.
Flexibility. PDMI provides our suite of services a la carte. All of our clients are free to choose the PDMI services that fit their specific business model. Each client tailors their own private service package based on need.
At the end of the day, what you need is someone assisting you and your team as an equal and active co-worker, helping find the best future for you, your patients, and your clients.
We believe our valued clients deserve a partner who is:
- Experienced in the PBM Industry
- Exceptional in Customer Service
- Proficient in Proprietary Systems/IT Solutions
And for 40 years, that’s precisely who we are.
At PDMI, we help by leading through experience.
Innovative Ideas. Better Lives.
Chief Executive Officer
Doug Wittenauer
As a founder of PDMI and its CEO for more than 35 years, Doug provides strategic direction to his team
by leading the development and implementation of PDMI's overall objective: “To provide innovative solutions that improve people’s health and well-being. Doug takes a hands-on role in defining, communicating, and implementing PDMI's mission, vision, values, and culture. As head of the Executive Team, he guides, directs, and evaluates the work of PDMI's Senior Management Team and its StratOp initiatives, which are a detailed blueprint of leadership development programs and a defined client service approach.
Doug’s career started when he began working in his family's retail pharmacy as a clerk at age 13. He founded PDMI in 1983 as an administrative platform for health plans and developed the foundation on which our proprietary software is based. Originally serving as a consultant, Doug created PDMI to function as a back-shop processing center, providing clients with full authority over their respective prescription programs; it was designed to offer clients the freedom and flexibility to provide a customized
and fully pass-through pharmacy claims processing solution that was not previously available in the traditional PBM model. PDMI's first client, a Third-Party Administrator (TPA) tactic was created to compete with the national PBM schema at its core and with the intent to offer its groups a regionally based, private-label Rx program. It is a plan that continues today. PDMI’s unique, solid business model has proven to be a trailblazer in the industry. Though the company continues to reinvent solutions and opportunities for its team and clients, its core concept and prototype remains unchanged.
A licensed pilot, semi-professional photographer, well-versed traveler, and avid adventurer, Doug combines his formal training, in-depth industry knowledge, and imaginative instincts to lead his team with expertise, experience, and empathy. He empowers his team members to tap into their most inventive skills and capabilities to perform to their greatest ability.
Doug has been a member of the National Council for Prescription Drug Programs (NCPDP) since 1984 and a member of the Academy of Managed Care Pharmacy (AMCP) since 1996. He is also a member of the Healthcare Executives Network (HEN), and the Specialty Pharmacy, PBM, Home Infusion, Mail Order, and Long-Term Care Professionals. He holds a Bachelor of Science degree in Pharmacy from The Ohio State University and was a practicing Registered Pharmacist for five years within his family’s pharmacy business.
Chief Operating Officer
Thomas Faloon
As COO, Tom provides the leadership, management and vision to ensure PDMI’s continued growth, financial strength and operating efficiency. Guided by the company’s objectives, Tom leads the execution of strategy developed through the StratOp process; he does so by having in place the right operational controls and administrative and reporting procedures, and by fostering employee alignment with corporate goals. In his role, Tom oversees the departments of Account Management, Human Resources, Legal and Compliance, 340B, Pharmacy Network and Business and Product Development, Industry Relations, and Marketing and Communications.
Tom has more than 20 years of experience in the pharmacy benefit services sphere. He holds a Bachelor of Science in Business Administration from Youngstown State University. He is a member of the American Academy of Medical Management and is a Certified Administrator in Physician Practice Management.
Chief Financial Officer
Janine Easton
Janine’s role as CFO is as lead financial strategist for the continued strength and soundness of PDMI. As direct oversight to the Finance Department, Janine assures that her team develops and maintains the company’s financial well-being through in-depth analysis of financial and accounting information, monitoring financial performance, and forecasting capital, facilities, and staff requirements.
Janine has more than a decade of experience in financial reporting and accounting. She is a member of American Institute of Certified Public Accountants and a member of the Ohio Society of Certified Public Accountants. She has a Bachelor of Science in Business Administration from Youngstown State University.